Privacy Policy

Privacy Policy

This Privacy Policy explains how Auntrope Pen processes personal data when visitors use auntropepen.click and related course services. It applies to information collected through the website, communications, and other interactions connected with our IT security and digital literacy content.

Terms of Service Contact
Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
01

Data We Collect

We may collect identifiers and contact details that users provide, account and enrollment information, course progress and assessment records, communications sent through the site, and technical data such as device information, log data, and approximate location derived from network settings. Where payment or billing functions are used, related transaction details may also be processed.

The categories of data collected depend on how users interact with the site and its course features.
02

Sources of Data

We receive data directly from users when they register, enroll, submit forms, or contact us. We also collect data automatically through the operation of the website, including cookies and similar technologies. In some cases, service providers may supply information needed to operate the site, maintain security, or complete a transaction.

Information comes from direct submissions, automated logs, and limited third-party service inputs.
03

Types of Cookies

We may use essential cookies to support core site functions, preference cookies to remember settings, analytics cookies to understand how the site is used, and security cookies to help detect misuse. Some cookies are session-based and expire when the browser is closed, while others remain for a limited period to support recurring visits or settings.

Cookie use is limited to common operational and measurement purposes.
04

Cookie Controls

We use standard cookie controls for essential, preference, analytics, and security-related cookies. Non-essential cookies may be limited through browser settings or other available preference tools, but some site functions may not work properly if cookies are disabled. Where required, consent choices are recorded and can be changed later.

Cookie choices can usually be managed through browser settings and any site controls we provide.
GDPR

GDPR Basis

When the GDPR applies, we process personal data only where we have a lawful basis, such as consent, performance of a contract, compliance with a legal obligation, or our legitimate interests where those interests are not overridden by the rights of the individual. We also apply data minimisation, purpose limitation, and storage limitation principles in our handling of personal data.

Where the GDPR applies, it governs our processing of personal data of individuals in the European Economic Area, including users in Réunion, to the extent our activities fall within its scope.

EU compliance references
RegulationGeneral Data Protection Regulation (GDPR) - EUR-Lex
Supervisory AuthorityEuropean Data Protection Board
This section is intended for users whose data is protected by the GDPR.
Your data rights

GDPR Rights

Individuals may have rights to access, rectify, erase, restrict, or object to processing, and to request data portability where applicable. Where processing is based on consent, consent may be withdrawn at any time without affecting prior lawful processing. A request may require verification of identity and may be refused or limited where the law permits.

GDPR rights are available only where the regulation applies and subject to legal limits.

Depending on applicable law, users may have rights to access their data, correct inaccurate information, request deletion, object to certain processing, or ask for restriction of processing. Where processing is based on legitimate interests, users may also have the right to object on grounds relating to their particular situation.

Available rights may vary depending on the legal basis and the user’s location.

To exercise a privacy right, a user should provide enough information for us to identify the relevant data and confirm the request. We may ask for additional details to verify identity or clarify the scope of the request. We will respond within the period required by applicable law and explain any lawful refusal or limitation.

Requests are handled through the contact channels identified in this notice.

We keep personal data only for as long as needed for the purpose for which it was collected, including course administration, support, security, recordkeeping, and legal compliance. When data is no longer required, we delete it, anonymise it, or retain it in a restricted form if the law or a legitimate business need requires continued storage.

Retention periods depend on the purpose of processing and any legal duty to keep records.

We may update this Privacy Policy from time to time to reflect changes in our services, processing activities, or legal requirements. The revised version will apply from the date shown in the updated notice, and we may provide additional notice where a change is material.

We review this notice when our practices or legal obligations change.
01 · Purpose

Purposes of Processing

We use personal data to provide and manage course access, create and maintain user accounts, process registrations, communicate about services, respond to inquiries, maintain security, prevent abuse, improve site performance, analyse usage trends, and meet legal or administrative obligations. We may also use limited data to support troubleshooting and to keep records of consent or preference choices where required.

Processing is limited to the operational purposes described in this notice.
02 · Sharing

Sharing with Service Providers

We may share personal data with hosting, analytics, security, communications, and administrative service providers that help operate the website and deliver course-related functions. These parties act under instructions or contractual obligations appropriate to their role and may not use the data for unrelated purposes. If a business transfer occurs, data may be disclosed as part of that transaction subject to applicable safeguards.

Service providers receive only the information needed to perform their assigned functions.
03 · Legal basis

Legal Disclosure

We may disclose personal data where necessary to comply with law, respond to lawful requests, protect our rights, investigate fraud or misuse, or support the safety and integrity of the website. We may also share information in connection with a dispute, enforcement action, or similar legal process.

Disclosure may be required to meet legal, regulatory, or security obligations.
Privacy Contact

Contact Information

Email contact
office@auntropepen.click
Telephone
+262 692 85 23 66
Postal address
60 Chemin d'Eau, 97422 Saint-Paul
Privacy contact
Contact Page

Use the contact details below for privacy questions or formal requests.